Privacy Policy

1. Who We Are

Real Nutrition Europe is an independent Mannatech distributor operating across 18 European countries. We provide product information and links to purchase Mannatech products on their official website.

• Website: realnutrition.eu
• Email: info@realnutrition.eu

2. What Data We Collect

We do not require user accounts or registrations. We collect only the following:

• Contact form submissions: Name, email address, phone number (optional), subject, and message — submitted voluntarily when you use our contact form.
• IP-based country detection: We use ipapi.co to detect your approximate country for language and store localisation. Your IP address is sent to this service but is not stored by us.
• Translation cache: Page text is sent to Google Translate for automatic translation. This data contains no personal information.

3. Third-Party Services

Our website uses the following third-party services:

• Tawk.to — Live chat widget. May set cookies and collect visitor data (IP address, pages visited). Subject to Tawk.to’s Privacy Policy.
• Google Translate — Automatic page translation. Text content is sent to Google’s translation API.
• ipapi.co — IP geolocation for country detection. IP address is not stored by us.
• Mannatech — External purchase links. Users are redirected to Mannatech’s website for purchases, which has its own privacy policy.
• Supabase — Database hosting (EU region). Stores product information and translation cache only.
• Vercel — Website hosting. Subject to Vercel’s Privacy Policy.

4. Cookies

We use a minimal number of cookies:

• Essential: Country/language preference stored in browser localStorage (not a cookie, but similar local storage).
• Chat widget: Tawk.to may set cookies to maintain chat sessions and track visitor interactions.
• Analytics (only with your consent): If you allow analytics in the cookie banner, we use Google Analytics through Google Tag Manager to count visits and see which pages are useful. Until you allow it, Google Consent Mode keeps these cookies off. You can change your choice at any time by clearing this site’s data in your browser. We do not use Facebook Pixel or advertising cookies.

You can manage cookie preferences via the cookie consent banner shown on your first visit.

5. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

• Right of access — Request a copy of any personal data we hold about you.
• Right to rectification — Request correction of inaccurate data.
• Right to erasure — Request deletion of your personal data.
• Right to restriction — Request that we limit processing of your data.
• Right to data portability — Request your data in a portable format.
• Right to object — Object to processing of your personal data.

To exercise any of these rights, contact us at info@realnutrition.eu.

6. Data Retention

• Contact form data: Retained for up to 12 months, then deleted.
• Translation cache: Retained indefinitely. Contains no personal data (only translated text).
• Country preference: Stored in your browser’s localStorage. You can clear it at any time via your browser settings.

7. Children’s Privacy

We do not knowingly collect personal data from children under 16 years of age. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this privacy policy from time to time. The “last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: info@realnutrition.eu
• Website: realnutrition.eu